| TITLE | Impact of Customer Service Quality on Business Reputation in Online Retail: A study on Customer Satisfaction and Trust. |
|---|---|
| ABSTRACT | Abstract |
| AUTHOR | Suraj Jai Krishna S, Sudharsan R, Tanush GSS, Namala Akshaya Raju, Srivathsan B, Dr. John Paul. M MBA Student, Sathyabama University, Chennai, Tamil Nadu, India Assistant Professor, School of Management Studies, Sathyabama Institute of Science and Technology, Chennai, Tamil Nadu, India |
| VOLUME | 13 |
| DOI | DOI:10.15680/IJARETY.2026.1303054 |
| 54_Impact of Customer Service Quality on Business Reputation in Online Retail A study on Customer Satisfaction and Trust..pdf | |
| KEYWORDS | |
| References | Reference |
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