| TITLE | A Study of Social Media Strategies Adopted by Travel and Tourism Sector in Pune City |
|---|---|
| ABSTRACT | The rapid digital transformation of marketing practices has significantly influenced the travel and tourism industry. This study investigates the social media strategies adopted by travel and tourism businesses in Pune City and evaluates their effectiveness in influencing tourist engagement, decision-making, and booking behavior. Using a descriptive research design, the study integrates primary data collected through structured questionnaires and secondary data from academic and industry sources. Statistical tools including Cronbach’s Alpha, Chi-square tests, regression analysis, and normality testing were employed. The pilot study confirms reliability (α = 0.842) and validity of the instrument. Findings reveal that price, reviews, promotional offers, and destination guidance significantly influence social media usage and booking behavior. The study contributes to tourism marketing literature and provides strategic insights for enhancing digital competitiveness. |
| AUTHOR | Rekha B. Puradal, Dr. Atish Chintamani, Dr. Hemant Katole Research Scholar, PUMBA, SPPU, Pune, India Research Guide, PUMBA, SPPU, Pune, India Faculty, PUMBA, SPPU, Pune, India |
| VOLUME | 13 |
| DOI | DOI:10.15680/IJARETY.2026.1301010 |
| 10_A Study of Social Media Strategies Adopted by Travel and Tourism Sector in Pune City.pdf | |
| KEYWORDS | |
| References | 1. Hays, S., Page, S. J., & Buhalis, D. (2013). Social media as a destination marketing tool. Current Issues in Tourism, 16(3), 211–239. 2. Hudson, S., & Thal, K. (2013). The impact of social media on the consumer decision process. Journal of Travel & Tourism Marketing, 30(1-2), 156–160. 3. Leung, D., Law, R., Van Hoof, H., & Buhalis, D. (2013). Social media in tourism and hospitality: A literature review. Journal of Travel & Tourism Marketing, 30(1-2), 3–22. 4. Yadav, M., & Arora, S. (2012). Factors influencing purchase intention on Facebook. International Journal of Marketing Studies, 4(3), 23–34. 5. Leung, D., Law, R., Hoof, H. v., & Buhalis, D. (2013). Social Media in Tourism and Hospitality: A Literature Review. Journal of Travel & Tourism Marketing, 30(1-2), 3-22. doi:https://doi.org/10.1080/10548408.2013.750919 6. Pergolino, M. Rothman, D. Miller, J. and Miller, J. (2012), “The definitive guide to social marketingâ€, A Marketo Workbook. 7. Leung, D., Law, R., Hoof, H. v., & Buhalis, D. (2013). Social Media in Tourism and Hospitality: A Literature Review. Journal of Travel & Tourism Marketing, 30(1-2), 3-22. doi:https://doi.org/10.1080/10548408.2013.750919 |
Copyright © IJARETY 2023 All Rights Reserved.